March 16, 2017 Dinner Meeting

Topic: Conflict, Candor and Collaborative Conversations

Presented by Presented by Steve Gardiner, Gardiner Associates

Join the RIASQ on March 16th for Steve Gardiner's upbeat, highly interactive session, "Conflict, Candor and Collaborative Conversations".  With this fast paced workshop, participants will engage in a series of drills, exercises, and mini case studies that will enhance their ability to: 1) Fully appreciate the viewpoints of others, 2) Resolve differences and disputes in a constructive way, 3) Reach agreements that meet the interests of all parties.  You will walk away with skills you can use immediately in a variety of disagreements/conflicts between individuals, across departments, in teams, with other organizations, suppliers or customers.

Steve is President of Gardiner Associates, a third generation management development firm. Following in the footsteps of his Grandfather and Father, he carries on the eighty-five year family tradition of assisting individuals and organizations in building their capabilities. The firm specializes in leadership development, conflict resolution, team performance improvement, change management and “rapid coaching”. Prior to re-launching Gardiner Associates, Steve spent thirteen years at Purdue Pharma, whereas Senior Director of Management and Organizational Development, he created and conducted leadership programs for every level of the organization. He previously worked for International Paper/Champion International for 17 years, where he led management education for the $27 billion forest and paper products company. While at Champion, he designed and delivered Interest Based Problem Solving workshops to joint union-management groups. These industry breakthrough sessions aided in the transformation of the union–management relationship from adversarial to collaborative. With conflict resolution credentials from Harvard, Cornell and Eckerd College and a Masters in Conflict Resolution, Steve has extensive experience in teaching mutual gains problem solving and mediating interpersonal/interdepartmental disputes.

Dinner Location:  Greenville Inn, 36 Smith Ave., Greenville, RI 02828


Directions: Click Here for Map


5:15 pm Registration & Networking 
6:00 pm Dinner, 
7:00 pm Presentation

Menu:  Buffet

Prices: $30 members and guests. $15 unemployed members
Cancellations by March 13, 2017


Reservations:   Please use

You can also register by sending your intentions along with your name, company and meal choice to

ASQ Recertification: Dinner meeting earns 0.3 RU