September 20, 2018 Dinner Meeting


The Shingo Path to Enterprise Excellence

Presented by Bruce Hamilton, President, GBMP


Established in 1988, the Shingo Prize has become a worldwide standard for enterprise excellence in manufacturing, service and government. In 2008, the Shingo Institute was founded to provide more structured learning regarding Lean, continuous improvement and operational excellence. Notably, the education model focuses on organizational behaviors that support the technical side of continuous improvement, creating a balanced approach to Lean transformation that is sustainable in the long term. Bruce Hamilton will provide an overview of the Shingo model and describe how organizations are using Shingo Institute workshops create sustainable improvement.

Bruce Hamilton has been affiliated with the Shingo Prize as a board member, an examiner and Shingo Prize winner in both the business and academic categories. In 2000, Bruce was inducted in the Shingo Academy and in 2015 he was inducted into the AME Hall of Fame. He is the author and actor in “Toast Kaizen” and many similar videos and writes a monthly blog entitled He is also a certified instructor for the Shingo Institute.



5:15 Registration and networking

6:00 Dinner
7:00 Program

Location:  Venus de Milo, 75 Grand Army of the Republic Hgwy., Swansea, MA.  (click here for a map)


Menu:  Buffet

Prices: $30 members and guests. $15 unemployed members.  Note that a small convenience fee is added to all credit card payments.


Please register using the Eventbrite form below or you can email with you intentions.

ASQ Recertification: Dinner meeting earns 0.3 RU

If unable to attend after making reservations, please cancel by sending us an email; Credits will be issued for cancellations received at least 72 hours before the start time of the event.  Feel free to contact us with any other questions.