Coffee Talk! Sponsored by the Young Professionals Ever had a question about Quality and no one to ask? Or have answers to questions no one is asking you? Welcome to RIASQ Coffee Talk, sponsored by the Young Professionals and open to everyone! Join us once a month @ noon for a casual discussion about all […]

The Visual 8D – A Novel Improvement to Accelerating Problem Solving and Satisfying Customers Presented by Eric Reidemeister and Andy Willner Communicating effectively is important at all times in business, but perhaps never more so than during issue resolution. When quality problems intensify, the customer applies pressure, management gets upset, and emotions run high. This […]